[rt-users] Inbound E-mail to server

[Eric Chatham]

On Thursday, August 20, 2009 10:29, Jerrad Pierce wrote,

>> <VirtualHost 172.16.5.74:80>
>>    ServerName clehbrtrckr01.broadvox.local
>
> /opt/rt3/bin/rt-mailgate --queue MIS --action correspond --url
> http://clehbrtrckr01.broadvox.local/
>
> 127.0.0.1 - - [19/Aug/2009:17:38:14 -0400] "POST
> //REST/1.0/NoAuth/mail-gateway HTTP/1.1" 404 320 "-"
> "libwww-perl/5.830"
>
> See the problem? Apache's listening on 172... and rt-mailgate's
> connecting on loopback.

I see it, thanks.  I had both IPs in /etc/hosts.  I hashed out the loopback in /etc/hosts, keeping the server IP listed there.  I re-ran the command with no 404 error.  This time there was a 200, which I'm assuming is HTTP 200 Ok.

172.16.5.74 - - [20/Aug/2009:10:51:24 -0400] "POST //REST/1.0/NoAuth/mail-gateway HTTP/1.1" 200 36 "-" "libwww-perl/5.830"

Will this correct the issue trying to send e-mail to the system and having it parse into the ticket?  I just tried sending an e-mail to RT, having [QUEUE #TICKET NUM] in the subject line.  It still doesn't work and parse the information into the ticket. :/

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