[rt-users] Ticket display omits message body
Jerrad Pierce
jpierce at cambridgeenergyalliance.org
Thu Aug 20 17:49:32 EDT 2009
Hi all,
I'm experiencing a puzzling issue with RT 3.8(.2)
When I create a new ticket (via a scrip) like so:
my $new_tkt = RT::Ticket->new($RT::SystemUser);
my ($id, $msg) = $new_tkt->Create(
Queue => "TODO",
Subject => $subj,
Status => 'new',
Requestor => $requestors,
MIMEObj => MIME::Entity->build(
Type => 'text/plain',
Data => $body)
The new ticket is created, but the body only shows on the history page,
and not the ticket display page?! There are no errors in RT's log.
--
Cambridge Energy Alliance: Save money. Save the planet.
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