[rt-users] Connect RT to Active Directory

Tobias lott tobias at lott.eu.org
Tue Aug 25 05:46:49 EDT 2009



On Tue, 25 Aug 2009 15:08:25 +1100
olivier.villegente at sic.nc wrote:

>         Hi,
> I'm trying to connect RT to my ActiveDirectory. I have browse some
> forum but I haven't see the solution to my problem (heaven if some
> people seems have the same problem). Can you help me to solve the
> problem ? Or tell me where a beginner can find a very good tutorial ?
> 
> Here is a copy of the error that I have in my browser. I attach a
> copy of my RT_SiteConfig to this mail.
> 
> install_driver(DBI_DRIVER) failed: Can't locate DBD/DBI_DRIVER.pm in
> @INC (@INC contains: /opt/rt3/bin/../local/lib 
> /opt/rt3/local/plugins/RT-Authen-ExternalAuth/lib /opt/rt3/bin/../lib 
> /etc/perl /usr/local/lib/perl/5.10.0 /usr/local/share/perl/5.10.0 
> /usr/lib/perl5 /usr/share/perl5 /usr/lib/perl/5.10 /usr/share/perl/5.10 
> /usr/local/lib/site_perl . /etc/apache2) at (eval 1282) line 3,  line
> 323. Stack: [(eval 1282):3] [/usr/lib/perl5/DBI.pm:634] 
> [/opt/rt3/local/plugins/RT-Authen-ExternalAuth/lib/RT/Authen/ExternalAuth/DBI.pm:440] 
> [/opt/rt3/local/plugins/RT-Authen-ExternalAuth/lib/RT/Authen/ExternalAuth/DBI.pm:218] 
> [/opt/rt3/local/plugins/RT-Authen-ExternalAuth/lib/RT/Authen/ExternalAuth.pm:356] 
> [/opt/rt3/local/plugins/RT-Authen-ExternalAuth/lib/RT/Authen/ExternalAuth.pm:106] 
> [/opt/rt3/local/plugins/RT-Authen-ExternalAuth/html/Callbacks/ExternalAuth/autohandler/Auth:25] 
> [/opt/rt3/share/html/autohandler:256] Perhaps the DBD::DBI_DRIVER
> perl module hasn't been fully installed, or perhaps the
> capitalisation of 'DBI_DRIVER' isn't right. Available drivers: DBM,
> ExampleP, File, Gofer, Proxy, SQLite, Sponge, mysql. at 
> /opt/rt3/local/plugins/RT-Authen-ExternalAuth/lib/RT/Authen/ExternalAuth/DBI.pm 
> line 440 
> 
> 
> _____________________
> Olivier VILLEGENTE
> Administrateur système & réseau
> Société Immobilière de Nouvelle-Calédonie
> Tél : (687) 28.03.78
> Fax : (687) 28.43.56
> e-Mail : olivier.villegente at sic.nc

Looks like you are missing DBD::mysql

-- 
Tobias Lott



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