[rt-users] New queues not appearing in queue list

[David Hooton]

:( yes that worked, sorry for the list noise!

Kind Regards,

David Hooton
Managing Director
Platform Networks
www.platformnetworks.net<http://www.platformnetworks.net>

3G wireless data solutions from Platform Networks - Ask me for more information

From: Torsten Brumm [mailto:torsten.brumm at googlemail.com]
Sent: Tuesday, 25 August 2009 4:31 PM
To: David Hooton
Cc: rt-users at lists.bestpractical.com
Subject: Re: [rt-users] New queues not appearing in queue list

Have you tried to relogin after creating them? Do they appear after relogin?
2009/8/25 David Hooton <david.hooton at platformnetworks.net<mailto:david.hooton at platformnetworks.net>>

Hi All,



We've got RT, RTIR and RTFM installed together and for some reason when I add new queues they aren't showing up when I try to assign tickets to them.



They do appear in the "quick search" box on the right of the front page, but they don't appear anywhere in the new ticket creation options, or if I open an existing ticket and try to assign that ticket to a different queue.



Kind Regards,



David Hooton

Managing Director

Platform Networks

www.platformnetworks.net<http://www.platformnetworks.net>



3G wireless data solutions from Platform Networks - Ask me for more information



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