[rt-users] Detecting differences between installs

Rich West Rich.West at wesmo.com
Wed Aug 26 10:40:41 EDT 2009


On 08/25/2009 09:19 AM, Emmanuel Lacour wrote:
> On Mon, Aug 24, 2009 at 10:25:28PM -0400, Rich West wrote:
>   
>> Is there an easy(ish) way to determine what version of the perl modules
>> are installed on each of these systems so I could attempt to sync the
>> two?  Or am I barking up the wrong tree here.  I even went so far as to
>> perform a complete clean install of the production tree and the two
>> extensions that we are currently using, changing only the master
>> RT_SiteConfig and the external auth RT_SiteConfig files to no avail.
>>
>>     
> a first easy step is to compare what RT give you as a summary of
> configuration in RT web ui menu: Configuration->Tools->System
> configuration.
>   

Doh.. forgot that was there.  Thanks!  That helped.. I was able to make
sure that everything was sync'ed between the two from an RT perspective.

Thanks!
-Rich



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