[rt-users] RT 3.8.2 from 3.4.2

[Jason A. Smith]

Hi Guy,

I just did this for our RT server, upgrading from 3.4.5 to 3.8.6 without
any major problems.  Did you follow all of the steps in UPGRADING.mysql
after the import, including:

upgrade-mysql-schema.pl
rt-setup-database
shrink_cgm_table.pl

~Jason


On Tue, 2009-12-01 at 08:52 +0000, Guy Baxter wrote:
> Hi, 
> 
> We have a 6 year old install of RT 3.4.2 running on fedora core 2, I want
> to update this to the newest version - 3.8.2. As we need to use RT most of
> the time I am currently testing the new version on a different PC.
> (intention is to schedule some downtime once my test version is working to
> rebuild the original).
> 
> I have done a mysql dump, and imported it onto a new fresh build of fedora
> 10 with mysql 5 and apache 2, however if i do this, when browsing RT i get
> logged out every 30 seconds or so. If i setup a new install without
> importing the data this does not happen... very strange?
> 
> Also, I can't see how to setup RT to talk to my mailserver? I've found a
> bit about /etc/aliases but can't see anywhere for it to point to the IP of
> my mailserver? Does anyone have any ideas?
> 
> Any help appreciated,
> 
> Regards,
> 
> Guy.
> 
> 
> 
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