[rt-users] Users with minimal rights now have full rights - why?

[Eleanor J. Evans [Panix Staff]]

On Sun, Nov 29, 2009 at 03:20:14PM -0800, John David Chapman wrote:
> OK, Lets take this step by step.
> I?m John Chapman, and my Customer is Joe Bloggs.
> So?.
> I log in using my superuser account ?John Chapman?.

> I goto Configuration>Global>User Rights, and see that ?Joe Bloggs? rights
> are only set to ?create ticket? and ?commentonticket?.  Good.  That?s what I
> want.

> BUT when I log into Joe Bloggs account he can do everything just like he is
> a superuser.  I don?t want Joe Bloggs to be able to do that :-(

Now go to Configuration>Global>Group Rights and inspect the rights
granted to Everyone and to Privileged.


-- 
Eleanor J. (Piglet) Evans, eje at panix.com
Customer Support, (212) 741-4400