[rt-users] RTIR Blocks

pjaramillo at kcp.com pjaramillo at kcp.com
Thu Dec 3 12:31:03 EST 2009

Has anyone modified RTIR to allow Blocks to be linked to Incident Reports 
instead of Incidents? If so, how?

 I don't like the fact that I have to create an Incident Report and then 
an Incident to create a Block. That logic is flawed. It assumes it takes 
an actual incident to put a block in place, where as you should want to be 
proactive and block prior to an incident.

Paul J

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