[rt-users] RTIR Blocks
pjaramillo at kcp.com
pjaramillo at kcp.com
Thu Dec 3 12:31:03 EST 2009
Has anyone modified RTIR to allow Blocks to be linked to Incident Reports
instead of Incidents? If so, how?
I don't like the fact that I have to create an Incident Report and then
an Incident to create a Block. That logic is flawed. It assumes it takes
an actual incident to put a block in place, where as you should want to be
proactive and block prior to an incident.
Thanks,
Paul J
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