[rt-users] Can I add more than one email address to a user? (within user configuration)

Kevin Falcone falcone at bestpractical.com
Mon Dec 7 10:56:39 EST 2009


On Sat, Dec 05, 2009 at 06:48:20AM -0800, John David Chapman wrote:
> 
> Lets assume I have set up user Joe Bloggs.
> 
> I added joe.bloggs1 at example.com; joe.bloggs2 at example.com as the email with
> user configuration.
> 
> However, RT only ever notifies joe.bloggs1 at example.com

You can't do this.

You can have two users and use RT-Extension-MergeUsers to merge the
two and have RT look up the secondary address to find the primary
user.

-kevin
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