[rt-users] Shrunken comments in Ticket History,

[Jesse Vincent]

It looks like you've enabled HTML Mail display in RT. RT doesn't blow
away all your font and size tags...I suspect someone used a
<small></small> or something.


On Tue  8.Dec'09 at 10:44:28 +1300, Aaron Guise wrote:
> Hi Everyone,
> 
> Just completed our upgrade to 3.8.6 on Sunday evening here.  Unfortunately we
> have a case of shrinking comments/replies in the ticket history display.   This
> is a bit of a head scratcher.  
> 
> This is normal txt displaying.
> 
> ?ui=2&view=att&th=1256b16f9fbee494&attid=0.1&disp=attd&realattid=
> ii_1256b16f9fbee494&zw
> 
> Then we have comments/actions just below it like this
> 
> ?ui=2&view=att&th=1256b1867f76cddb&attid=0.1&disp=attd&realattid=
> ii_1256b1867f76cddb&zw
> 
> This all comes from one ticket.   Does anybody have an idea on what is causing
> the ever shrinking txt.  My users are all thinking they need glasses if this
> carries on.
> 
> 
> 
> Regards,
> 
> 
>     Aaron Guise
> 
>     ●  07 838 7793
>     ●027 212 6638
>     ●aaron at guise.net.nz
>      
>     [itil_logo]  [officiallo]  [ubuntu]
> 
> ●MSN: guisea at hotmail.com
> Contact Me Facebook
> 




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