[rt-users] Batch Rights modification with CLI
ISmith at prg.com
Thu Dec 10 09:49:39 EST 2009
Has anyone had success using the CLI interface to batch update a queue's
Group Rights? The documentation hints that it is possible, but provides
no syntax examples.
I have CLI working with 3.8.4, and can add and remove groups and queues,
update tickets, etc. but I seem to be missing something in the syntax.
I have searched the mailing list and Wiki, but have found no answers.
>From the documentation this command:
Should show the rights assigned to group 1924 for queue 3. However,
this just returns the same output as
Additionally from the documentation it seems that this command should
add Watch rights for group 1924 to queue 3:
Rt edit group/1924/rights/21 add=Watch
This does not return any output, and does not update the rights
Is this feature unimplemented, or am I doing it wrong? Is there a
better way to do this? Direct SQL manipulation?
Any help is appreciated!
Production Resource Group
Ismith at prg dot com
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