[rt-users] eDirectory authentication and groups question

[Scott Melot]

This helped with part of my problem, and for that I am very grateful (it showed me the LDAP authenticated users were being created and I could convert them to privileged users).  However, I am still having trouble getting LDAP to work based on a group.  In my original mailing I may have been unclear, and for that I apologize.  I can authenticate with the group attributes disabled but when I try to restrict logins to only members of an eDirectory group called "RT_Users" I cannot log in through LDAP.  I am only told the user couldn't authenticate.  The only member of the group is my account (which works without the group attribute).  Has anyone running a Novell eDirectory environment been able to get ExternalAuth to work with the groups attribute?  If so I would appreciate any configuration guidance as I am a bit of a newbie when it comes to eDirectory and LDAP.

Thank you again for the advice on the % search, that was very helpful.

>>> <change+lists.rt at nightwind.net> 12/4/2009 4:46 PM >>>
On Fri, 04 Dec 2009 16:35:57 -0800, "Scott Melot" <SMelot at lmusd.org>
said:
> What I would like to do is have general staff be able to log in and have
> an account created, then for a support staff to be able to manually
> (automatically would be better but I'll take manual) add them to a custom
> group within RT if they need more permissions than to submit a trouble
> ticket to the support queue.

All that needs to be done is for an admin to go to Configuration, Users,
and search for the username of the person you want to set up (be sure to
change the search type to Name, defaults to User ID).  Click their user
and check the box that says "Let this person be granted rights" and make
them a member of the appropriate group.

You can also get a list of all privileged and non-privileged users in RT
by entering % in the search box.
.