[rt-users] Extract Custom Fields (CF) from E mail

Jason Ledford jledford at biltmore.com
Fri Dec 11 10:53:13 EST 2009

I just finished working this out for myself.

Have you looked at this
that along with some searching of this list has proved most helpful to me.

-----Original Message-----
From: rt-users-bounces at lists.bestpractical.com [mailto:rt-users-bounces at lists.bestpractical.com] On Behalf Of fusco
Sent: Friday, December 11, 2009 10:49 AM
To: rt-users at lists.bestpractical.com
Subject: [rt-users] Extract Custom Fields (CF) from E mail

Hello everyone,
I want to update a ticket witch owner is identified by a Custom field into
the body of an E-mail sended to Request tracker
so I want to know how to use the extension extract from custom fields
can you give some tracks

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