[rt-users] RT 3.2.1 customfield search does not work !!!
Tariq Doukkali
tariq.doukkali at autoform.de
Thu Dec 17 10:35:26 EST 2009
Hi,
thanks for your answer !!!
I can see custom fields as a search options on the search form but the problem is that the search results are not correct.
The costumfields search conditions (for example cf.{cf_name} like "blabla") will be not considered on the search results.
Tamodew
> -----Ursprüngliche Nachricht-----
> Von: Jesse Vincent [mailto:jesse at bestpractical.com]
> Gesendet: Donnerstag, 17. Dezember 2009 15:25
> An: Tariq Doukkali
> Cc: rt-users at lists.bestpractical.com
> Betreff: Re: [rt-users] RT 3.2.1 customfield search does not work !!!
>
>
>
>
> On Thu, Dec 17, 2009 at 02:27:02PM +0100, Tariq Doukkali wrote:
> > Hello all,
> >
> > i am using RT 3.2.1 and I can't search on customFields.
> >
> > Any Idea ???
>
>
> We've rewritten the custom field search backend at least twice in the
> 5 years and 4 months since RT 3.2.1 came out. But I suspect that you
> may just be running into the fact that the RT query builder doesn't
> show queue custom fields as search options until you limit to a queue
> that contains custom fields.
>
> -Jesse
>
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