[rt-users] missing peoples problem

[Jerrad Pierce]

> Shredder overzealously wiped some information a few months back when I
> was cleaning out spam, and I'm just now discovering a very odd problem. I have a
> ticket whose requestor was in an odd state. Search results and the ticket display
> page showed no requestor, > but the people page listed the requestor correctly.
> I removed the requestor in the hopes that adding him back would fix things,
> but this requestor does not show up when I search for him by name, email or id.
> I tried creating another user to use as the requestor, but this user also does not
> show up when searching, although plenty of other valid matches do.
>
> I've since gone back, found the removed entries from Principals &
> (Cached)GroupMembers to no avail.

No joy? Why should two users, one newly created, be invisible to most of RT?