[rt-users] Preventing subscribers from being spammed by new tickets

Jerrad Pierce jpierce at cambridgeenergyalliance.org
Wed Dec 30 22:25:11 EST 2009


a) Don't make them AdminCCs and send an explicit message when a new
project is input
B) set the user accounts to receive digests
c) use a CF to set a flag against notification. Doing so in a variant
of the bulleted list to sub-ticket scrip on the wiki could provide a
nice system



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