[rt-users] RT 3.6.4, user list too long when resolving multiple tickets

[Ruslan Zakirov]

SELECT * FROM ACL WHERE RightName = 'OwnTicket';

paste here

It can be a role on a queue.

On Mon, Feb 2, 2009 at 3:33 PM, Christopher Kunz (Filoo GmbH)
<chris at de-punkt.de> wrote:
> Emmanuel Lacour schrieb:
>> you seems to gave OwnTicket right to everyone or unprivileged users,
>> check your permissions.
>
> Currently, global Group Rights are as follows:
>
> Everyone: CreateTicket
> Privileged: ShowOutgoingEmail
> Unprivileged: CreateTicket, ReplyToTicket, ShowOutgoingEmail, Watch
> Requestor: CreateTicket, ModifyTicket, ReplyToTicket
> All other relevant groups: No rights granted.
>
> For testing, I have now removed ShowOutgoingEmail and Watch from the
> Unprivileged group and the behavior does not seem to have changed.
>
> I have checked queue-specific groups and there are no additional default
> privileges.
>
> Any other ideas?
>
> Regards,
>
> --ck
>
> --
>         Christopher Kunz | Geschäftsführung | chris at filoo.de
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-- 
Best regards, Ruslan.