[rt-users] Scrip send email on create

[gordon at cryologic.com]

possibly:

Stage: TransactionBatch

 From memory (at least in RT-3.6.x) I think you also have to enable 
batch transactions in RTSiteConfig.pm, something like:

Set($UseTransactionBatch , 1);

Gordon


Dan O'Neill wrote:
> Dan O'Neill wrote:
>> Enclosed is a script that adds one or more AdminCC's to a ticket during 
>> Create. This does not cause the AdminCC's to receive an email.
>>
>> How do I modify this Scrip or otherwise configure the Queue such that 
>> AdminCC's will receive a copy of the text in the opening transaction?
>>
>> Here is the scrip information.  I've reviewed the contributions page and 
>> read what I can before asking this question.  Thanks for the help.
>>
>> Condition:  On Create
>> Action: User Defined
>> Template: Global template: Blank
>> Stage: Transaction Create
> 
> A little update. At the suggestion of some docs on the wiki, I added a 
> new template to see if that would get this scrip to send a notification 
> to the AdminCC's.  Didn't work, still no outbound notification.  I'll 
> whip up an Amazon gift certificate to anyone who can help me resolve 
> this problem before close of business Wednesday.
> 
> Thanks,
> 
> Dan
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