[rt-users] Dashboard deleted but still send

Alexander Bourgett alexander.bourgett at s1nn.de
Wed Feb 4 07:53:11 EST 2009


Hello all,
 
I have a strange problem with Dashboards and was not able to find a solution
in the ML archive.
 
We start using the Dashboard feature of RT here. So for testing I created a
test dashboard for root to see the feature working. Cron job was set up etc.
However this dashboard was never send out via mail. I then created a new
dashboard for a normal RT user. This dashboard was send out via mail. Being
happy now :-), I deleted the former one. The funny thing is that RT now
started to send out this deleted dashboard daily per email and I'm not able
to stop it doing so as it does not appear in Dashboard menu anymore. I tried
creating a new dashboard again with the same name as the deleted one and
deleted this again. Now I got the following error message, which is the
first error I found in the logs regarding dashboard:
 
[warning]: Unable to load dashboard 493 of subscription 494 for user root:
Failed to load dashboard 493: Couldn't find row
(/opt/rt3/sbin/rt-email-dashboards:120)

Does anybody know what went wrong? Or is this a known bug?

Thanks in advance.

Kind regards
Alexander Bourgett 

 

 





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