[rt-users] 10 Newest Unowned tickets i'm allowed to see

[Emmanuel Lacour]

On Wed, Feb 04, 2009 at 08:58:33PM -0500, Rob Munsch wrote:
> Hello list,
> 
> After some initial confusion, i realized that a user's "10 latest"
> block gets the 10 latest tickets, and THEN filters it for what queues
> that user is allowed to see - sometimes resulting in 4 tickets, or 1
> ticket, or no tickets at all!
> 
> I'm not sure how, or if i can, change this behaviour.  I'd like the 10
> most recent to show 10 tickets at all times - for
> permissions-filtering to occur before the 10 most recent are counted.
> Any ideas?
> 

Depending on your RT version, you can try the following option:

 Set($UseSQLForACLChecks, 1);

but read comment on it in RT_Config.pm before enabling it.