[rt-users] Scrip send email on create

Kenneth Crocker KFCrocker at lbl.gov
Thu Feb 5 15:50:19 EST 2009


Dan,


	I may be wrong, but I believe you can order the sequence of scrips by 
the name field. I put a 1a, 1b, 2a, 2c in front of the name of several 
scrips I have that run for the same transaction, but need them to run in 
sequence. That and setting the TransactionBatch to 1 works for me. Hope 
this helps. Hope this helps.

Kenn
LBNL

On 2/4/2009 10:34 AM, Dan O'Neill wrote:
> Jeremy Burke wrote:
>> I think you need 2 scrips.  The scrip you have below and then another scrip to send e-mail on create to the AdminCCs.  You need to make sure the Add AdminCC scrip you have below is executed before the scrip that sends to the AdminCCs.
>>
>> I'm using RT 3.8.1 and this is how I have it setup to work.  The 1 at the beginning of Scrip #2's description forces this scrip to be run before scrip #1
> 
> Jeremy,
> 
> Thanks for the information. This helps, but doesn't solve the problem 
> because I'm using RT 3.4.5 which does not guarantee scrip order.  Thus, 
> an upgrade is likely to be the path I have to take.  I really don't want 
> to upgrade right now.
> 
> This wiki article 
> http://wiki.bestpractical.com/view/TransactionBatchStage covers my 
> problem well.
> 
> Does anyone have a solution for rt 3.4.5?
> 
> Dan
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