[rt-users] person "time off" or "offline" ability?

Jesse Vincent jesse at bestpractical.com
Fri Feb 6 13:29:25 EST 2009




On Fri, Feb 06, 2009 at 10:27:03AM -0800, Jo Rhett wrote:
> I haven't seen even a suggestion of this in the documentation, but I  
> figured I'd ask before assuming.  Is there any ability for a person to  
> become 'offline' for a bit?
> 
> Motive:  a person is set up to be a Watcher of dozens of tickets and/ 
> or queues.  Person goes on vacation and doesn't want all this e-mail.   
> Without going to find every queue and ticket they are watching, we'd  
> like to 'disable' e-mail to the person for a period of time.

Preferences -> Settings -> Email Delivery

> 
> Likewise we could use the same feature for NOC shift workers...
> 
> I don't much care about implementation.  Hours worked, disable status,  
> etc.  Just give me some function to do this ;-)  Better yet if the  
> person can do it for themselves.
> 
> -- 
> Jo Rhett
> Net Consonance : consonant endings by net philanthropy, open source  
> and other randomness
> 
> 
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