[rt-users] Questions on installing CommandByEmail

[Kenneth Crocker]

To all,


	I'm about to install the "CommandByEmail" extension and I am on 3.6.4. 
I have a couple questions:

	1) Can I use the latest version with 3.6.4?
	2) When I go to Tools->Offline I see what appears to be a form for 
creating a ticket. Is this the basic format to be used by those users 
that want to use "CommandByEmail" to create/modify ticket via Email?

	I know these questions may seem trite, but I haven't had any experience 
installing this stuff. Most of my time has been using it and we did not 
set our RT session up to use this extension.

	Thank you.

Kenn
LBNL