[rt-users] login problem

[Macnlos]

Go to where you unzipped the source and read UPGRADING.mysql
I've got the same issue and this is what seems to be the problem.
CR

On Feb 6, 2009, at 3:20 PM, Jeroen van Aart wrote:

> Hello,
>
> I installed rt 3.8.2 from source on Debian Lenny, using mysql (Ver  
> 14.12
> Distrib 5.0.51a, for debian-linux-gnu (x86_64) using readline 5.2) and
> an import from an rt 3.4.1 database of an rt install on Debian Etch. I
> followed the proper guidelines and successfully installed it and it is
> working fine. Except that it's asking for a login and password  
> repeatedly.
>
> For example, you log in as usual which works, then you click on a  
> quick
> search item, no problems, then you click on a ticket in and it will
> prompt you for your credentials again before opening the ticket. If  
> you
> repeat this the same thing will happen.
>
> Perhaps this is an issue with the apache2 configuration? I have pasted
> my config below, I am using fast-cgi. Thanks in advance for any help.
>
> <VirtualHost rt3.example.com:80>
>         ServerSignature Off
>         ServerName rt3.example.com
>         ServerAdmin admin at example.com
>         Redirect permanent / https://rt3.example.com
> </VirtualHost>
>
> FastCgiServer /opt/rt3/bin/mason_handler.fcgi -idle-timeout 120
> -processes 10
> <VirtualHost rt3.example.com:443>
>         ServerSignature Off
>         SSLEngine on
>         SSLCertificateFile /etc/apache2/ssl/rt3.crt
>         SSLCertificateKeyFile /etc/apache2/ssl/rt3.key
>
>         ServerName rt3.example.com
>         ServerAdmin unix at example.com
>
>         DocumentRoot /opt/rt3/share/html
>         # Pass through requests to display images
>         Alias /NoAuth/images/ /opt/rt3/share/html/NoAuth/images/
>
>         ScriptAlias / /opt/rt3/bin/mason_handler.fcgi/
> </VirtualHost>
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