[rt-users] tickets created in RT don't line-wrap?

[Jo Rhett]

The only thing I can find in the configuration is $PlainTextPre which  
was set to 1.  I changed it to 0 and restarted apache and this has not  
changed anything.  I even created another test ticket to be certain.

On Feb 10, 2009, at 6:08 PM, Jo Rhett wrote:
> On Feb 10, 2009, at 5:33 PM, Jesse Vincent wrote:
>> If I:
>>   - Turn off the HTML composer
>>   - Turn off hard wrapping in the plain-text composition window
>>   - Go into my preferences and set RT to show plain text mail in a
>>     monospace font (inside a <pre>, essentially)
>>
>> Then yes, RT will not wrap the content of your message.
>>
>> I'm not really sure how much of a bug I consider that.
>
>
> Perhaps a documentation bug?  There actually isn't much RT
> documentation saying "these are the settings we expect to work best
> for most people"
>
> You haven't even told me what this setting is...
>>   - Go into my preferences and set RT to show plain text mail in a
>>     monospace font (inside a <pre>, essentially)
>
>
> I'd be fine to disable this if it's not what you expect/test for/etc.
> Just tell me what setting this is.
>
> -- 
> Jo Rhett
> Net Consonance : consonant endings by net philanthropy, open source
> and other randomness
>
>
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-- 
Jo Rhett
Net Consonance : consonant endings by net philanthropy, open source  
and other randomness