[rt-users] WG: change Queue order !!!
Jerrad Pierce
jpierce at cambridgeenergyalliance.org
Wed Feb 11 14:00:20 EST 2009
> I, too, have wondered if there was a way to modify RT to allow a User
> to select one specific Queue as the one to appear first on the
> drop-down. In our installation, a User may be able to create tickets in
> many queues, but 90% of these may be in one queue.
> Jesse, are there any plans to allow some sort of option to allow a user
> to select the order queues appear in the drop-down? Thanks.
This is not an especially difficult customization to make, but it
seems the simplest
means would be to change the queue name to alter its position in
ASCIIbetical sort
i.e; precede it with a !
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Cambridge Energy Alliance: Save money. Save the planet.
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