[rt-users] Approvals in 3.8.2

[J Alexson]

On Fri, 2009-02-13 at 14:10 +0000, Chia-liang Kao wrote:

> We are in the process of releasing a RT extension called WorkflowBuilder, which
> should make the use of the approval system of fewer hassles.  Most notably you
> can define multi-stage approvals without writing the template for the
> CreateTickets action, and without modifying the scrips yourself.
> 

Thanks Chia-liang!  

The WorkflowBuilder sounds like just the thing I've been needing to work
on some flows I've been tasked with automating.  I had even considered
building a crude tool for my own use.

John Alexson

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