[rt-users] Modifying Data Label in RT 3.8.1

[Chris Nelson]

Thanks for all the help! I feel like you've really gone above and beyond
helping me sort this out!

Unfortunately, it's still not working (and I'm 95% sure it's all me).

Here's what I've done:

Created a file called *rt3/lib/RT/I18N/en_qaa.po*. That file contains the
following:
#: added 2/16/2009 by CN to modify a data label. According to
#: instructions at http://wiki.bestpractical.com/view/CustomizeLabel

msgid "Time Estimated"
msgstr "Billable Time"

I then tried SIGHUP and HUP at the command line and just got *-bash: HUP:
command not found* (which I think is just a function of me misunderstanding
what you're telling me to do to gracefully restart the server). So, I went
with the old standby of *sudo /etc/init.d/apache2 restart* and then removed
all the cookies in my browser associated with the Web site. When I started a
new session, logged back into the Web site, I still see *Time
Estimated*when I go to edit a ticket.

Thanks so much for sticking with me on this problem!
-Chris

On Fri, Feb 13, 2009 at 2:47 PM, Jerrad Pierce <
jpierce at cambridgeenergyalliance.org> wrote:

> On Fri, Feb 13, 2009 at 14:32, Jerrad Pierce
> <jpierce at cambridgeenergyalliance.org> wrote:
> > On Fri, Feb 13, 2009 at 14:12, Chris Nelson <cnelson at delivra.com> wrote:
> >> It REALLY didn't like that. I wasn't able to start apache with that
> file. I
> >> had to delete the file to get it to start again.
> > Any information from error logs to report? Did you not copy I18N/
> i_default.pm
> > to local too?
> >
> > I did, and works fine for me.
> Actually, to clarify, see:
> http://wiki.bestpractical.com/view/CustomizeLabel
>
> This may not be the sanctioned way/what Best Practical had in mind,
> but it seems close, and it works. Others are welcome to make corrections.
>
> --
> Cambridge Energy Alliance: Save money. Save the planet.
>
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