[rt-users] Remove a ticket
Alberto Villanueva
alberto.villanueva at altran.es
Tue Feb 17 05:06:04 EST 2009
I also created the indexes:
CREATE INDEX SHREDDER_CGM1 ON CachedGroupMembers(MemberId, GroupId, Disabled);
CREATE INDEX SHREDDER_CGM2 ON CachedGroupMembers(ImmediateParentId,
MemberId);
CREATE UNIQUE INDEX SHREDDER_GM1 ON GroupMembers(MemberId, GroupId);
CREATE INDEX SHREDDER_TXN1 ON Transactions(ReferenceType, OldReference);
CREATE INDEX SHREDDER_TXN2 ON Transactions(ReferenceType, NewReference);
CREATE INDEX SHREDDER_TXN3 ON Transactions(Type, OldValue);
CREATE INDEX SHREDDER_TXN4 ON Transactions(Type, NewValue);
Saludos,
ALBERTO VILLANUEVA VAL
Consultor
____________________________________________
Altran
ParqueEmpresarial Las Mercedes, Edificio 1
C/ Campezo, 1. 28022 Madrid
Tel : + 34 91 744 46 00
Fax: + 34 91 415 24 57
www.altran.es
-----Mensaje original-----
De: rt-users-bounces at lists.bestpractical.com
[mailto:rt-users-bounces at lists.bestpractical.com] En nombre de Alberto
Villanueva
Enviado el: martes, 17 de febrero de 2009 11:03
Para: 'Emmanuel Lacour'; rt-users at lists.bestpractical.com
Asunto: Re: [rt-users] Remove a ticket
Hi,
When I execute the sentence (rt-shredder --force -plugin 'Tickets=status,new'),
I get the next error:
[warning]: RT::CachedGroupMember-12--- bla,bla,bla
I'sorry by the "warning".
Any idea??
Thanks a lot!
Regards,
ALBERTO VILLANUEVA VAL
Consultor
____________________________________________
Altran
ParqueEmpresarial Las Mercedes, Edificio 1
C/ Campezo, 1. 28022 Madrid
Tel : + 34 91 744 46 00
Fax: + 34 91 415 24 57
www.altran.es
-----Mensaje original-----
De: rt-users-bounces at lists.bestpractical.com
[mailto:rt-users-bounces at lists.bestpractical.com] En nombre de Emmanuel Lacour
Enviado el: martes, 17 de febrero de 2009 9:26
Para: rt-users at lists.bestpractical.com
Asunto: Re: [rt-users] Remove a ticket
On Tue, Feb 17, 2009 at 09:21:27AM +0100, Alberto Villanueva wrote:
> Hi all,
>
>
>
> I would to remove all tickets, but I don't remove the whole database. Does
> someone know which the best manner to do that?
>
>
>
You can use RTx::Shredder for this (as a module from CPAN if RT < 3.8,
included in 3.8.x).
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