[rt-users] Severe performance problems suddenly in RT 3.8.2

Jesse Vincent jesse at bestpractical.com
Tue Feb 17 12:29:10 EST 2009




On Tue 17.Feb'09 at 16:51:57 +0000, Tim Cutts wrote:
> We migrated our RT server to RT 3.8.2 a week ago, and all went well  
> until today, 

From what version?

> when suddenly we've been hit by a massive performance  
> problem.  It seems that almost any query which touches the Attachments  
> table takes an absolute age to complete.  

Anything in mysql's error logs?

What does EXPLAIN SELECT COUNT(id) FROM Attachments say?

> Is there anything I ought to be looking at?  The database server is  
> MySQL 5.0.32

MySQL versions > 4.1 and < 5.0.45 are known to have a crippling query
optimizer bug that WILL hurt you on RT, but I'm not sure this is that.
> 
> Tim
> 
> 
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