[rt-users] CommandByEmail confusion

[Kenneth Crocker]

To all,


	I am VERY confused. I went to Bestpractical 
(http://cpansearch.perl.org/src/FALCONE/RT-Extensions) to download the 
CommandByEmail Extension. I am on 3.6.4 so I'm unsure that ".06" will 
work for me. I went to "insatlling Instruction" and it mentioned the 
install commands and also about the patch, which I don't believe I need. 
What seemed to be missing was how to download "CommandByEmail.05" 
directly into /opt/rt3/xxxx. just the patch. So, I then went to 
"overview" and saw the Download for .06, but that downloads directly 
onto my desktop. I thought I was supposed to download directly into 
/opt/rt/xxxxx and then run the make install and then change my RT Config 
file to get this to work and I can't even get the thing to download 
correctly to start with.
	I was hoping this would be a simple effort to find the software, 
download  it into my /opt/rt/ directory and run the installation 
commands. For a UNIX newbie, this just isn't the case.
	I need some help on how to get the "CommandByEmail" (version .05) to 
install into my Unix session in the directory /opt/rt/whatever so I can 
run the install commands and get this up and running.
	Please help. THanks.

Kenn
LBNL