[rt-users] Syslog error when installing rt 3.8.2 on Cent OS 5.2

[Gary Greene]

> -----Original Message-----
> From: rt-users-bounces at lists.bestpractical.com 
> [mailto:rt-users-bounces at lists.bestpractical.com] On Behalf 
> Of Shannon Adams
> Sent: Wednesday, February 18, 2009 11:26 AM
> To: rt-users at lists.bestpractical.com
> Subject: [rt-users] Syslog error when installing rt 3.8.2 on 
> Cent OS 5.2
> 
> I am doing a fresh install of rt 3.8.2 on CentOS 5.2.  I get down to:
> 
> 'make initialize-database'
> 
> it returns:
> 
> Working with:
> Type:    mysql
> Host:    localhost
> Name:    rt3
> User:    rt_user
> DBA:    root
> Now creating a mysql database rt3 for RT.
> Done.
> Now populating database schema.
> Done.
> Now inserting database ACLs
> Granting access to rt_user@'localhost' on rt3.
> Done.
> 
> Sys::Syslog version 0.16 required--this is only version 0.13 
> at /usr/lib/perl5/site_perl/5.8.8/Log/Dispatch/Syslog.pm line 13.
> BEGIN failed--compilation aborted at 
> /usr/lib/perl5/site_perl/5.8.8/Log/Dispatch/Syslog.pm line 13.
> Compilation failed in require at 
> /usr/src/build/rt-3.8.2/sbin/../lib/RT.pm line 340.
> make: *** [initialize-database] Error 2
> 
> I cannot figure out how to update Syslog to 0.16 and would 
> appreciate any assistance.
> 
> Shannon

Either get the right version of perl-Log-Dispatch off rpmforge, or do what I do when I run into version mismatches and build a copy of the required module prefixed in site_perl with cpan2rpm (create the SRPM then clean the spec as needed). This has worked well for me on CentOS.

--
Gary L. Greene, Jr.
IT Operations
Minerva Networks, Inc.
Tel:  (408) 240-1239
Cell: (650) 704-6633