[rt-users] RT 3.8 mangles html attachment

[Jesse Vincent]

On Thu, Feb 19, 2009 at 10:44:50AM -0500, Todd Chapman wrote:
> We have an RT instance in a trusted environment. I have the following in
> RT_SiteConfig.pm:
> 
> Set($TrustHTMLAttachments, 1);
> Set($PreferRichText, 1);
> Set($MaxAttachmentSize , 10000000);
> 
> I even turned of the HTML scrubber, yet when I attach an html file to a
> ticket and then save it back to my filesystem, the md5sum is changed. 

md5sum changed and "mangled" are hardly the same thing. But yes, RT
canonicalizes text to UTF8 as it comes in.