[rt-users] WebService for RT?
Stefan Hornburg
racke at linuxia.de
Thu Feb 19 11:03:20 EST 2009
Chris Black wrote:
> Thanks. This looks like a good solution, however I need something that
> can give me back the Ticket ID and other information immediately.
> Having to wait for an email reply from RT to confirm the changes, etc
> would not be ideal.
>
The REST interface just gives you the information back immediately
if you don't count HTTP roundtrip time.
Regards
Racke
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