[rt-users] Automatically add user as new watcher when ticket is taken (RT 3.8.2)

[Mike Peachey]

Wikus Smit wrote:
> Hi,
> 
> Is there a way to  automatically add a user as a new watcher (for that
> ticket) when a ticket is taken or do I have to add myself every time
> manually as Cc?

Watch the queue, not the individual tickets.
-- 
Kind Regards,

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Mike Peachey, IT
Tel: +44 114 281 2655
Fax: +44 114 281 2951
Jennic Ltd, Furnival Street, Sheffield, S1 4QT, UK
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http://www.jennic.com
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