[rt-users] Help with permissions?

[Franzini, Gabriele [Nervianoms]]

Hello George,
Try granting at the Global Group level, "SeeQueue" right to Company
Employees, or maybe straight to Privileged group - it may save work for
next queues...
HTH,
Gabriele Franzini 
ICT Applications Manager 
Nerviano Medical Sciences SRL 
PO Box 11 - Viale Pasteur 10 
20014 Nerviano Italy 


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Message: 6
Date: Mon, 23 Feb 2009 12:36:41 +0200
From: George Beitis <george.beitis at googlemail.com>
Subject: [rt-users] Help with permissions?
To: rt-users <rt-users at lists.bestpractical.com>
Message-ID:
	<9be19c1c0902230236s461d290ag33ec0d09fbef7857 at mail.gmail.com>
Content-Type: text/plain; charset="iso-8859-1"

Hey everyone,
my problem has to do with setting permissions.

I have created a queue called IT support, and a group called Company
Employees.  The Employee group has the following rights on the group:
create
ticket and show ticket.  These don't seem to be enough for a user in the
group employees to create a ticket as the queue name doesn't come up in
the
create queue section of the screen or the quick create widget.  Am I
doing
something wrong there?

George
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