[rt-users] Re quest Tracker 3.8.2 - Integration with Active Directory (Windows 2003)

[Mtabanez]

I have installed, RT 3.8.2, on a RHEL5, and i have had problems to integrate
RT with Active Directory. I hope that someone had a solution to my problem,
there is my configuration.

Set( @Plugins, qw(RT::Authen::ExternalAuth) );
Set($rtname, 'somemachine.domain.pt');
Set($Organization, 'My organization');

Set($CorrespondAddress , 'someemail at domain.pt');
Set($CommentAddress , 'rt-comment at localdomain.com');

Set($Timezone , 'US/Pacific'); # obviously choose what suits you

# THE DATABASE:

Set($DatabaseType, 'mysql'); # e.g. Pg or mysql

# These are the settings we used above when creating the RT database,
# you MUST set these to what you chose in the section above.

Set($DatabaseUser , 'rt_user');
Set($DatabasePassword , 'password');
Set($DatabaseName , 'rtdb');

# THE WEBSERVER:

Set($WebPath , "");
Set($WebBaseURL , "http://somemachine:80");

1;

My RT-Authen-ExternalAuth, RT_SiteConfig.pm

Set($ExternalAuthPriority,  ['My_LDAP']);
Set($ExternalInfoPriority,  ['My_LDAP']);
Set($ExternalServiceUsesSSLorTLS,    0);
Set($AutoCreateNonExternalUsers,    1);
Set(ExternalAuthPriority,['My_LDAP','My_MySQL','My_Oracle','SecondaryLDAP','Other-DB']);
Set($ExternalSettings,      {
                                'My_LDAP'       =>  {   ## GENERIC SECTION
                                                        'type'                     
=>  'ldap',
                                                        'auth'                     
=> 1,
                                                        'info'                     
=> 1,
                                                        'server'                   
=>  'server.domain.pt',
                                                        'user'                     
=>  'CN=Exchange
User,OU=INSTITUCIONAIS,OU=User_APP,OU=xpto,DC=domain,DC=pt',
                                                        'pass'                   
=>  'xxxxxx',
                                                        'base'                     
=>  'dc=domain,dc=pt',
                                                        'filter'                   
=> '(objectClass=Person)',
                                                        'd_filter'                 
=> '(userAccountControl:1.2.840.113556.1.4.803:=2)',
                                                        'tls'                      
=>  0,
                                                        'ssl_version'              
=>  3,
                                                        'net_ldap_args'            
=> [ version => 3 ],
                                                        #'group'                    
=>  'IEP-DSI',
                                                        # What is the
attribute for the group object that determines membership?
                                                        #'group_attr'               
=>  'GROUP_ATTR',
                                                        'attr_match_list'          
=> [    'Name',
                                                                                           
'EmailAddress',
                                                                                           
'RealName'
                                                                                           
#'WorkPhone',
                                                                                           
#'Address2'
                                                                                       
],
                                                        # The mapping of RT
attributes on to LDAP attributes
                                                        'attr_map'                 
=>  {   'Name' => 'sAMAccountName',
                                                                                           
'EmailAddress' => 'mail',
                                                                                           
'RealName' => 'cn'
                                                                                       
}
                                                    }
                }
);

1;

when I try to logon, i have these error on the logs.
server "/opt/rt3/bin/mason_handler.fcgi" stderr: [Mon Feb 23 10:39:07 2009]
[debug]: Autohandler called ExternalAuth. Response: (0, ExternalAuthPriority
not defined, please check your configuration file.)
(/opt/rt3/local/plugins/RT-Authen-ExternalAuth/html/Callbacks/ExternalAuth/autohandler/Auth:26),
referer: http://somemachine/
[Mon Feb 23 10:39:07 2009] [error] [client 10.2.200.155] FastCGI: server
"/opt/rt3/bin/mason_handler.fcgi" stderr: [Mon Feb 23 10:39:07 2009]
[error]: FAILED LOGIN for login at domain.pt from 10.2.200.155
(/opt/rt3/share/html/autohandler:268), referer: http://somemachine/
-- 
View this message in context: http://www.nabble.com/Request-Tracker-3.8.2---Integration-with-Active-Directory-%28Windows-2003%29-tp22159677p22159677.html
Sent from the Request Tracker - User mailing list archive at Nabble.com.