[rt-users] trend data on time spent/estimated

[Calvin Chiang]

thanks for that! i'll be trying the installation this week.
on the page it refers to "rt's regular statistics package" - is this 
RTx::Statistics? do you know if people are regularly using this with the 
later versions of RT?

Marouane HIMDI wrote:
> Have a look at Yarts http://www.bastian-friedrich.de/comp/yarts/ . it's
> developed in PHP, so easy to customise to meet your needs.
>
> Best regards 
>
>  
>
> Dr Marouane HIMDI
> Ingénieur R&D/R&D Engineer
>  
>
> KEREVAL
> 4, rue Hélène Boucher
> Z.A. Bellevue
> 35235 Thorigné Fouillard 
> Tel : +33 (0)2 23 20 36 64
> http://www.kereval.com
>  
> P Pensez à l'environnement : n'imprimez ce message et ses pièces jointes que
> si nécessaire !
> -----Message d'origine-----
> De : rt-users-bounces at lists.bestpractical.com
> [mailto:rt-users-bounces at lists.bestpractical.com] De la part de Calvin
> Chiang
> Envoyé : lundi 23 février 2009 13:07
> À : rt-users at lists.bestpractical.com
> Objet : [rt-users] trend data on time spent/estimated
>
> Hi All,
>
> I've been trying to find a good tool to get trends from my RT data on 
> time spent etc. I've had a good look and cant find much,  but let me 
> know if i've missed something really obvious.
>
> I came across the RTx::Statistics package but couldnt see any movement 
> on it in the last two years or so.
>
> Then i found this awesome-looking RT Analyzer program 
> (http://accelconf.web.cern.ch/accelconf/ica05/proceedings/pdf/O3_010.pdf) 
> that was coded by some guys at a research institiution called cosyslabs. 
> Have any of you seen this before or got it working before? I've emailed 
> some of the guys listed in the paper but havent heard back from them yet.
>
> Cheers,
>
>
>   

-- 
Calvin Chiang
Network Admin
Utilyx
1st Floor, 55 North Wharf Road
Paddington
London, W2 1LA
Tel: 020 7087 8673
www.utilyx.com


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