[rt-users] Help with permissions?

George Beitis george.beitis at googlemail.com
Tue Feb 24 09:06:45 EST 2009


That means that if a ticket they requested is not owned by them they
wouldn't be able to see it right?

On Tue, Feb 24, 2009 at 3:46 PM, Stephen Turner <sturner at mit.edu> wrote:

> On Tue, 24 Feb 2009 01:54:38 -0500, George Beitis <
> george.beitis at googlemail.com> wrote:
>
>  If i did that, wouldn't that allow the user to view all the tickets in a
>> queue?
>>
>> On Mon, Feb 23, 2009 at 5:16 PM, Stephen Turner <sturner at mit.edu> wrote:
>>
>>> I think you may also need to grant SeeQueue on the queue to the group.
>>>
>>> Steve
>>>
>>>
>
> No, it just allows them to see the queue. ShowTicket would allow them to
> see all tickets.
>
>
> Steve
>
> --
> Stephen Turner
> Senior Programmer/Analyst - SAIS
> MIT IS&T
>
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