[rt-users] force a dashboard report right now?

[Shawn M Moore]

On Tue, Feb 24, 2009 at 11:13:08PM -0800, Jo Rhett wrote:
> I'm trying to debug why dashboard mail isn't going out.
> 
> I had some errors in rt.log related to graphviz until I found the  
> undocumented disableGraphViz set command and used it.  But now there  
> is no error ... just nothing.  No attempt to send mail.  Funny enough  
> -- if I delete a dashboard I do get e-mail saying that the dashboard  
> is no longer there.  But never the dashboard mail.
> 
> Is there any way to get a dashboard e-mail done *NOW* instead of on a  
> given hour?   Every attempt forces me to back off and wait another  
> hour to see what's going wrong.  I'd love to say "run my dashboard  
> RIGHT NOW" so I could use ktrace on it to determine what is failing.   
> Please clue me in.

rt-email-dashboards has an --all option to ignore subscription date/time
constraints. Invoke it with --help to get more information. The --debug
and --verbose options will be helpful for you.

This isn't the first time I've heard of this failure mode so I'd be
happy to work with you to track it down. I wasn't able to reproduce it
myself.

Shawn