[rt-users] Ticket taken twice

Jesse Vincent jesse at bestpractical.com
Thu Feb 26 15:36:46 EST 2009




On Thu 26.Feb'09 at 12:32:46 -0800, Tom Lahti wrote:
> > 	I'll do that in a bit. However, I would try Jesse's patch first. You 
> > could ALSO write down all the info for the ticket and shred it and then 
> > re-create it properly. Let me know how it goes with Jesse's patch and 
> > such. In the meantime, I'll put together the SQL and instructions.
> 
> Doesn't the shredder make a SQL dump?  You could shred it, edit the SQL
> dump, and then reload it to the db.  Just an idea.

I _would_ like to caution people against editing raw SQL here. There's a
bunch of nuance to group members and cached group members that is _very_
easy to get wrong.  I expect to have a better patch (or discover that
the test suite failure was a red herring) within an hour or two.

 
> Also note that Mr. Vincent said not to use the patch as its broken (in case
> you missed that mail).

As a completely unimportant note on formality: Mr Vincent is my
grandfather. I'm Jesse. ;) 

Best,
Jesse
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