[rt-users] 382 Shredder deleting tickets and attachments?

[Alberto Villanueva]

Hi Paul,

This link could help you to understand how a ticket must be deleted:

http://wiki.bestpractical.com/view/DatabaseAdmin


Regards,

ALBERTO VILLANUEVA VAL 
Consultor
____________________________________________
 Altran
ParqueEmpresarial Las Mercedes, Edificio 1 
C/ Campezo, 1. 28022 Madrid
Tel : + 34 91 744 46 00
Fax: + 34 91 415 24 57
www.altran.es
 
-----Mensaje original-----
De: rt-users-bounces at lists.bestpractical.com
[mailto:rt-users-bounces at lists.bestpractical.com] En nombre de Paul Hirose
Enviado el: jueves, 26 de febrero de 2009 21:41
Para: rt-users at lists.bestpractical.com
Asunto: [rt-users] 382 Shredder deleting tickets and attachments?

If I use the built-in shredder to delete a ticket from the MySQL database,
should it delete any attachments that were associated with that ticket?  Or must
I delete attachments separately?

Thank you,
PH

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