[rt-users] RTFM article layout inclusion into tickets

[Kevin Falcone]

On Jan 2, 2009, at 8:17 AM, Alex Young wrote:

>           Anyone know how I can change the layout of the RTFM  
> articles when I include them in a RT ticket? At the moment it brigns  
> in the RTFM article number, title and some other info I don’t need.  
> Is it possible to just bring in the text content field?

Look for the section titled
"When inserting articles in this class into emails:"
on the Class page

-kevin