[rt-users] Ticket/comment import

[Jesse Vincent]

On Fri, Jan 02, 2009 at 09:07:50AM -0500, David Clymer wrote:
> I'm considering moving to RT 3.8.1 from another ticket tracking system,
> but would really like to preserve at least some of the data from the old
> system. It seems like it would be fairly easy to import basic ticket
> information into RT, but its not clear to me how to import ticket
> comments.

One option is to disable all your scrips and call the comment/correpsond
methods.  What System are you looking to move from? Someone else may
have already created a converter.

Best,
Jesse

> 
> Any tips or suggestions on how/if that could be done?
> 
> -davidc
> 
> --
> To err is human. To moo, bovine.
> 
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