[rt-users] advanced query

Todd Chapman todd at chaka.net
Mon Jan 5 23:32:25 EST 2009


Matt,

You didn't mention your RT version but the answer is probably no. However
you can easily add that with a callback.

Keep in mind that a ticket can have more than one requestor.

-Todd

On Mon, Jan 5, 2009 at 5:17 PM, Matt Zagrabelny <mzagrabe at d.umn.edu> wrote:

> Greetings,
>
> Is it possible to perform an SQL join to another table when creating an
> (advanced) query?
>
> I am not looking at adding additional "search criteria", but rather
> display more information.
>
> I would like to get the "Real Name" of a requestor in the result set of
> my query.
>
> Any thoughts?
>
> Thanks,
>
> --
> Matt Zagrabelny - mzagrabe at d.umn.edu - (218) 726 8844
> University of Minnesota Duluth
> Information Technology Systems & Services
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>
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> lose.
> -Jim Elliot
>
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