[rt-users] Exchange 2007 setup with RT3

[Blake Turner]

James,

 

                Yes, outside people will be emailing the queue on the RT
server, and my users will need to send back mail from there. Currently I
have a single domain, in a single forest. Domain1.com is my domain that im
loging into. And I don’t really know how to set my domain on my RT server to
be RT3.Domain1.com.  

 

I have a mail contact setup in exchange to be support at rt3.domain1.com but
when the exchange connector is trying to pass the mail off to the RT server
I just get the same error in the Exchange queue everytime: 421 4.2.1 unable
to connect. So maybe I have everything on the Exchange side setup correctly,
but I have some missing pieces in the RT setup. All I did initially was
follow the install instructions for Fedora Core9 posted  on the wiki.

 

 

Blake Turner

IT Director

EOS-3, LLC

P: 888.EOS3.001 (367.3001)

F: 888.EOS3.303 (367.3303)

 

From: james machado [mailto:hvgeekwtrvl at gmail.com] 
Sent: Wednesday, January 07, 2009 12:26 PM
To: Blake Turner
Cc: rt-users at lists.bestpractical.com
Subject: Re: [rt-users] Exchange 2007 setup with RT3

 

Blake,

The way you want to do it is valid but you will need to take the incomming
message that goes to exchange and then resend it to the RT server.  If your
using the same external domain to accept emails then your going to need to
have Exchange forward the emails it receives (probably by forward rule) to
RT.  However if you publicly have 2 domains accepting email you can have
that both going to your Exchange server and then it can just route it out to
your RT system.  The question is does your RT system need to accept and
deliver emails to the outside world or only internaly.  

James

On Wed, Jan 7, 2009 at 11:23 AM, Blake Turner <blake at eos-3.com> wrote:

Helmuth,

                

I think my issue is that my initial intent was to have my exchange server do
EVERYTHING by itself unless mail was being sent to an RT handled address. So
my mail flow would be as such: Internet à my Exchange Server à RT server.
Where it seems as though your plan is: Internet à RT Server à Exchange. Is
there some advantage to doing it this way. I am just way more comfortable
administering Exchange, than I would ever be trying to work with Sendmail or
Postfix. 

 

Blake Turner

IT Director

EOS-3, LLC

P: 888.EOS3.001 (367.3001)

F: 888.EOS3.303 (367.3303)

 

 

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