[rt-users] RT3 and ITIL

[Richard Foley]

On Friday 09 January 2009 15:46:52 Rainer Duffner wrote:
> Mike Peachey schrieb:
> > Jesse Vincent wrote:
> >   
> >> Does your boss know which of the ITIL areas/practices/functions he's 
> >> looking to implement?
> >
> > Sorry.. I *HAVE* to chip in here having been on the receiving end before:
> >
> > Does your boss know what ITIL means?
> > 
> I'm not sure.
> ;-)
> Maybe he just wants to go with a commercial package.
> 
If your boss really wants to throw some money at a solution, (if that will 
make him/her feel better, I'm sure you can get RT installed and customized 
via the people who develop it:

	http://bestpractical.com/services/installation.html

-- 
Richard Foley
Ciao - shorter than aufwiedersehen

http://www.rfi.net/