[rt-users] No response

jmoseley at corp.xanadoo.com jmoseley at corp.xanadoo.com
Fri Jan 9 12:32:13 EST 2009






>To all,
>
>
>     I sent this before and got no response. Is it showing?
>
>            We are planning to move up to 3.8.2 soon (a month?). One of
the things
>my users do not like is that there are many CF's that are sowing up in
>their "Modify Ticket" screen that some use, some don't ,but needs to be
>available for all. They want to be able to move the one's they do NOT
>use (individually) out of the way (to the far right and to the bottom).
>Is this something that is offered as a feature in 3.8.2 or do we need to
>modify code? Thanks.

No, your emails are showing up just fine.  What exactly are they seeing and
on what screen?  Perhaps a screenshot might help.  I have a test box
running 3.8.2 and don't see anything like that.  Is this 'modify ticket'
operation something custom?

James





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