[rt-users] upgrade from 3.0.12 to 3.6.5

[Drew Barnes]

http://wiki.bestpractical.com/view/RenameInstance


Papp Tamas wrote:
> Kevin Falcone wrote, On 2009. 01. 15. 14:48:
>   
>> On Jan 15, 2009, at 3:42 AM, Papp Tamás wrote:
>>
>>   
>>     
>>> I moved an RT system from 3.0.12-7 (3.1) to 3.6.5-1 (Ubuntu 8.04),  
>>> also
>>> hostname was changed.
>>>
>>> Everything looks great, but "Links" section in a ticket. In history I
>>> can see the changes (For example Dependency on https://....), but the
>>> "Depends on:"  field is empty.
>>>
>>> Did I miss something, or what can cause behaviour like this?
>>>     
>>>       
>> If you changed your $rtname that would cause this problem
>>   
>>     
>
> Yes, probably thi is the problem. Unfortunately I can't try it right 
> now, but I will.
>
> What is the right way to change $rtname? Is it enough to replace the old 
> rtname string with the new one in the database?
>
> Thank you very much,
>
> tamas
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-- 
Drew Barnes
Applications Analyst
Network Resources Department
Raymond Walters College
University of Cincinnati