[rt-users] RT new status, and automatic reminder after date...
Alfred M. Szmidt
ams at kreditor.se
Fri Jan 16 04:11:21 EST 2009
Hi,
Would it be possible to have a new status field, called for example
`followup', which given a date would automatically change over to
`open', or send out a reminder that one should checkup on that ticket?
--
Alfred M. Szmidt
System Administrator
KREDITOR EUROPE AB
S:t Eriksgatan 117
113 43 Stockholm
Dir: +46 (0)7 65 - 26 00 45
Vxl: +46 (0)8 120 120 00
Fax: +46 (0)8 120 120 99
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